#Skype messages stuck sending update#

The files show that the NSA became concerned about the interception of encrypted chats on Microsoft's portal from the moment the company began testing the service in July last year. It is responsible for all programs aimed at US communications systems through corporate partnerships such as Prism. The latest documents come from the NSA's Special Source Operations (SSO) division, described by Snowden as the 'crown jewel' of the agency. Similarly, Skype's privacy policy states: 'Skype is committed to respecting your privacy and the confidentiality of your personal data, traffic data and communications content.'īut internal NSA newsletters, marked top secret, suggest the co-operation between the intelligence community and the companies is deep and ongoing. Microsoft's latest marketing campaign, launched in April, emphasizes its commitment to privacy with the slogan: 'Your privacy is our priority.' Since Prism's existence became public, Microsoft and the other companies listed on the NSA documents as providers have denied all knowledge of the program and insisted that the intelligence agencies do not have back doors into their systems. Targeting US citizens does require an individual warrant, but the NSA is able to collect Americans' communications without a warrant if the target is a foreign national located overseas.

In June, the Guardian revealed that the NSA claimed to have 'direct access' through the Prism program to the systems of many major internet companies, including Microsoft, Skype, Apple, Google, Facebook and Yahoo.īlanket orders from the secret surveillance court allow these communications to be collected without an individual warrant if the NSA operative has a 51% belief that the target is not a US citizen and is not on US soil at the time.

#Skype messages stuck sending update#

In a statement, Microsoft said: 'When we upgrade or update products we aren't absolved from the need to comply with existing or future lawful demands.' The company reiterated its argument that it provides customer data 'only in response to government demands and we only ever comply with orders for requests about specific accounts or identifiers'. Privately, tech executives are at pains to distance themselves from claims of collaboration and teamwork given by the NSA documents, and insist the process is driven by legal compulsion.

All the major tech firms are lobbying the government to allow them to disclose more fully the extent and nature of their co-operation with the NSA to meet their customers' privacy concerns. The latest NSA revelations further expose the tensions between Silicon Valley and the Obama administration. Material collected through Prism is routinely shared with the FBI and CIA, with one NSA document describing the program as a 'team sport'. In July last year, nine months after Microsoft bought Skype, the NSA boasted that a new capability had tripled the amount of Skype video calls being collected through Prism Microsoft also worked with the FBI's Data Intercept Unit to 'understand' potential issues with a feature in that allows users to create email aliases The company worked with the FBI this year to allow the NSA easier access via Prism to its cloud storage service SkyDrive, which now has more than 250 million users worldwide

The agency already had pre-encryption stage access to email on, including Hotmail Microsoft helped the NSA to circumvent its encryption to address concerns that the agency would be unable to intercept web chats on the new portal